Frequently Asked Questions
Everything you need to know about shopping with us.
Ordering & Delivery
Do you deliver?
Do you deliver?
Yes! We offer same-day local delivery within 25km of our store, plus province-wide BC shipping that takes 3–5 business days. Delivery is free on orders over $199.
What are your store hours?
What are your store hours?
We're open 7 days a week, 365 days a year. In-store hours are 10am–11pm. Online orders for province-wide shipping can be placed anytime. Local delivery orders can be placed from 9am–11pm.
Do you ship outside BC?
Do you ship outside BC?
Not currently. We only ship within British Columbia at this time.
Can I order for someone else?
Can I order for someone else?
Yes, but the recipient must be 19 or older and may be asked to show valid government-issued photo ID upon delivery.
Returns & Policies
Can I return a product?
Can I return a product?
Unopened products in original condition may be returned within 14 days with receipt for store credit. Defective products must be reported within 48 hours and be at least half full. See our full Return Policy for details.
What are bottle deposits?
What are bottle deposits?
BC requires a $0.10 deposit per recyclable beverage container. Deposits are added automatically at checkout and shown as a separate line item. They are non-taxable.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, Mastercard, American Express, debit, Apple Pay, and Google Pay. All prices are in Canadian dollars.
What is the age requirement?
What is the age requirement?
You must be 19 or older to purchase alcohol in British Columbia. Valid government-issued photo ID may be required at delivery or in-store.
General
How do I join the Bootlegger Club?
How do I join the Bootlegger Club?
Sign up on our website to become a member. You'll get access to exclusive monthly deals, early access to limited releases, and member-only pricing.
How do I contact you?
How do I contact you?
Email us at support@1933liquorco.com, call 236-479-3000, or visit us at 895 Great Northern Way, Vancouver, BC V5T 1R8.